FAQ

Every day help for our
customers

Looking for a Customs Broker in Jamaica? We know that importing or exporting goods can feel complicated, especially with forms, duties, and customs regulations to manage. To help, we’ve compiled answers to the most common questions our clients ask about customs clearance, documentation, duty concessions, and brokerage services.

Whether you’re a returning resident, a business importing commercial cargo, or handling a vehicle or personal shipment, these FAQs will guide you through the process. Our goal is to make customs brokerage simple, transparent, and stress-free—so your goods move quickly and in full compliance with the Jamaica Customs Agency.

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A Customs Broker prepares and submits customs documentation, calculates duties and taxes, ensures compliance with Jamaica Customs Agency regulations, and facilitates the clearance and release of goods for both importers and exporters.

Yes, in most cases. By law, any shipment valued at USD $5,000 or more requires clearance through a licensed Customs Broker. Even smaller shipments often benefit from a broker’s expertise to avoid errors, delays, or penalties.

  • Goods with a value of USD $5,000 or more
  • Motor vehicles, trucks, and motorcycles
  • Commercial imports (raw materials, equipment, resale items)
  • Goods requiring permits (pharmaceuticals, firearms, agricultural products, electronics)
  • Returning resident shipments (household items, barrels, containers, vehicles)

Broker fees vary depending on shipment type (barrel, vehicle, container, or air cargo). Fees are usually charged per customs entry and are separate from duties, taxes, and Jamaica Customs Agency charges.

  • Bill of Lading or Air Waybill
  • Commercial Invoice
  • Packing List
  • Import Permit (if required)
  • C73 Form (authorization of Customs Broker)
  • C84 Valuation Form for declaring value of goods
  • Proof of Taxpayer Registration Number (TRN)

Yes. We prepare and submit the Returning Resident List, ensure all eligible items receive duty concessions, and handle clearance of household goods, furniture, and vehicles.

Yes. We process car, truck, and motorcycle imports, including:

  • Import permits from the Trade Board
  • Duty & tax calculation
  • Valuation and customs entry filing
  • Customs clearance and delivery release

Jamaica Customs may place your goods on hold until all required documents are provided. This can lead to demurrage charges, storage fees, and delays. A Customs Broker minimizes this risk by ensuring everything is filed correctly the first time

  • A Freight Forwarder arranges the shipping and transportation of goods.
  • A Customs Broker manages the clearance process with Jamaica Customs.
    Both are often used together to ensure seamless shipping and clearance.

Yes. A valid TRN is required for all importers to process customs entries and pay duties.

Shipments below USD $5,000 may be cleared directly by the consignee. However, many clients still use a Customs Broker to avoid mistakes and ensure fast release.

Yes. We provide customs clearance services at Kingston Freeport Terminal, Montego Bay, Port Bustamante, Norman Manley International Airport, and Sangster International Airport.

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